FAQ

Common Questions

Most Popular Questions

We assess your items during a clearance and pay you for those with resale value.

We evaluate based on market rates, condition, and resale channels like auctions, online markets, or private buyers.

es, but it’s not necessary. You can provide access remotely if needed.

Yes, we hold full public liability insurance and are registered with the Environment Agency.

We aim to reuse or recycle 90–100% of items. Only non-recyclable materials go to licensed disposal.

These are either sold (if working) or processed via WEEE-certified partners.

We can usually book within 24–48 hours. Emergency same-day service may be available locally.

We cannot take hazardous waste (chemicals, asbestos, gas). We can refer you to licensed handlers.

Send us photos via WhatsApp or book a free in-home assessment.

Cash-back, licensed professionalism, eco-values, and local trust. We combine transparency with ethics.

You willl receive a breakdown of items and a receipt showing what was diverted or reused.

Yes, we offer packing assistance and can coordinate with movers.

Yes, we clear offices, retail spaces, workshops, and storage units.

We sweep and tidy. Deep cleaning is available upon request.

Yes, we also offer one-off item purchases (e.g., vintage goods, white goods, collectibles).